[Fixed] How to "reset" the app?

0 votes
asked Nov 30, 2015 in Solved by Lvkz (170 points)
recategorized Jul 4, 2016 by ludek.vodicka

I put a float number at the grid view settings, and now the program is useless, it freezes. I'm using OS X El Capitan, is there a way to reset those settings?

2 Answers

+1 vote
answered Jun 1, 2016 by ludek.vodicka Skipper developer (140,450 points)
selected Jun 1, 2016 by ludek.vodicka
 
Best answer

This bug (app freze when grid settings is 0) is fixed in latest beta 3.2.7.1319 available on our support site: http://support.skipper18.com/402/downloads-skipper-beta

+1 vote
answered Nov 30, 2015 by ludek.vodicka Skipper developer (140,450 points)

Hi, as first, thanks for bug report and sorry for this complication. We will try to replicate it and fix it.

To you question. Internal configuration files are stored based on os on following locations: https://help.skipper18.com/expert-usage/reference-manual/internal-configurations

In case of OSX it's necessary to remove all plist files (and to be sure whole directory)

~/Library/Preferences/com.inventic s.r.o.Skipper

and restart computer (or log out/log in) because of plist file cache in OSX.

commented Nov 30, 2015 by ludek.vodicka Skipper developer (140,450 points)

Ok, I'm able to replicate this issue here too, So expect fix for this bug in next release. In the meanwhile please delete mentioned plist file. Thanks

commented Jun 1, 2016 by Lvkz (170 points)

Ok, I looked into the plist file you said the option for the grid, set it to 0, so it be disabled, and tried again. And now it's working again. Thank you very much!!

commented Jun 1, 2016 by ludek.vodicka Skipper developer (140,450 points)

No problem. Thank you for reporting this issue. Latest beta fixed this issue so resetting the app is no longer necessary

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